Flagship will exchange or return clothing 30 days form shipping date. Returns and exchanges must be unwashed, unworn and have all tags attached.
Shipping an Exchange or Return back:
A copy of your packing slip/Invoice must accompany the product(s) in the return package with instructions on if you would like a refund or exchange. Original shipping charges are non-refundable. Flagship does not accept COD shipments.
Please allow 2-3 weeks from the return shipping date for your account to be refunded. Please note that your banking institution may require additional time to process a refund once they have received the information from us. A refund may not show up in your credit card statement until your card's next monthly billing cycle.
Please enter your email and order number to start your Return or Exchange:
We don't want you to receive your product and end up having to exchange it for another size! Follow these measuring tips to help you order the correct size! Please use a fabric tape measure for the most accurate results:
Wrap the tape around the fullest part of your chest. Drop your arms to your sides when you measure.
Measure around your natural waistline, keep the tape comfortably relaxed.
Stand with your heels together. Measure around the fullest part of your hips (approx. 8" below waist).
Front the centre of the back of your neck to the base of your arm.
Measure inside leg from crotch straight to base of ankle.